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Boundaries for Better Business
November 29, 2012 @ 6:30 pm - 8:30 pm| $38
This class is appropriate for small business owners and freelancers at any stage and learning level.
Boundaries are a courtesy we extend each other. Whoa. It’s true. We are animals after all and nearly everything comes down to one word, safety. We need boundaries to make us feel safe and we test boundaries to determine who and what is safe. The great wild is no different than your small business. Rules and appropriate boundaries are essential to gaining client and employee trust. Sometimes no is better than yes.
This class will examine the psychology behind boundaries. Why they are difficult to set and why they are tested so exhaustingly. We will apply this theory and science to your business. Participants will learn:
- How to better interact with difficult and challenging clients and employees.
- How to create language in printed materials and business communications to promote trust and clear boundaries.
- When to bend, when to break and when to move on.
Lisa Anderson Shaffer, MFT is a licensed psychotherapist and accessories designer for her business Zelma Rose. With a background in private practice and acute psychiatric in-patient care she is an expert in boundary maintenance and group dynamics. Lisa has nearly a decade of experience helping patients, and small business owners create strong and healthy boundaries. Lisa’s clients describe her as funny, insightful, straightforward and all agree, she loves a hot mess. Lisa currently offers consultation to small businesses interested in promoting creativity, innovation, and maintaining a happy and healthy work place.